Japanese

Privacy Policy

Privacy Policy

NIPPN CORPORATION (hereinafter referred to as the “Company”) hereby establishes a privacy policy (hereinafter referred to as “this Policy”) as follows in connection with the handling of personal information obtained from individual customers, clients, business partners, shareholders, and others. The Company will handle such information appropriately in accordance with this Policy. The terms used herein shall have the meanings defined in the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”).

1. Compliance with Laws and Regulations

The Company shall handle personal information in compliance with the Personal Information Protection Act, other applicable laws and regulations, and relevant guidelines and guidance.

2. Acquisition and Use of Personal Information

When collecting personal information, the Company shall obtain it through lawful and appropriate means, clearly define its intended purposes, and handle it within the scope of those purposes.

3. Proper Management of Personal Information

The Company shall appropriately manage personal information by taking security measures to prevent the loss, destruction, falsification, or leakage of, and unauthorized access to, such information.

4. Provision of Personal Information to Third Parties

The Company shall not provide personal information to any third party without the prior consent of the individual, except when entrusting work involving the information to a third party to the necessary extent or lawfully providing the information in accordance with applicable laws and regulations.

5. Disclosure, Correction, Deletion, etc., of Personal Information

The Company shall publicize the disclosure procedures stipulated in laws, regulations, and other applicable rules. Upon receiving inquiries or disclosure requests, the Company shall respond to such inquiries or requests appropriately.

Handling of Personal Information

1. Purposes of Use of Personal Information

The Company shall use personal information (including any data related to identified or identifiable natural persons) obtained, within the scope of the purposes outlined below.

Personal information of customers

  • 1. To register customers for services offered by the Company; authenticate their identity when they use the services; and manage customer data;
  • 2. To implement measures for providing information on campaigns, prize competitions, and related activities, conducting lotteries, shipping prizes, and managing these operations;
  • 3. To implement measures for providing information on contests, events, exhibitions, seminars, and similar activities, reporting results, and managing these operations;
  • 4. To ship ordered products and provide the applied-for services, as well as after-sales support for such products and services;
  • 5. To provide information on products and services to customers who have applied to purchase products by mail order;
  • 6. To process payments for products sold and services provided, and carry out related operations;
  • 7. To manage registration, distribution, confirmation related to the email distribution service and other services offered on the Company’s website (including its mobile versions), and implement measures for these services;
  • 8. To review inquiries or opinions and provide appropriate responses;
  • 9. To review inquiries or opinions and provide appropriate responses;
  • 10. To monitor product development activities;
  • 11. To invite participation in a questionnaire survey and provide gifts of appreciation or other items;
  • 12. To provide information on, advertise, and make proposals regarding products and services of the Company, Group companies, and partner companies;
  • 13. To conduct research and analysis of marketing data, and to consider and implement marketing strategies;
  • 14. To provide, promote, advertise, and market the Company's or third-party products, services, and other offerings through Company or third-party media, in alignment with customer interests, preferences, and other relevant factors identified through analysis of attributes and behavioral history;
  • 15. To provide notices and communications regarding the services, such as service suspensions or terminations, contract cancellations, and other related matters;
  • 16. To prevent and respond to dishonest acts;
  • 17. To maintain and manage services; and
  • 18. Other operations related or incidental to any of the purposes mentioned above.

Personal information of shareholders

  • 1. To administer shareholder matters as stipulated in the Companies Act and other applicable laws, provide shareholders with information and benefits, and implement various shareholder-related measures;
  • 2. To provide shareholder services and evaluate ways to enhance them;
  • 3. To compile data and conduct statistical processing related to the activities described in (1) and (2) above; and
  • 4. To reply to inquiries, etc.

Personal information of clients and business partners

  • 1. To carry out the operations entrusted to us, in cases where we are commissioned to handle personal information;
  • 2. To collect business and contractual information, send greetings or notifications, and provide relevant information;
  • 3. To perform obligations and exercise rights in relation to transactions;
  • 4. To provide information on products, services, or events;
  • 5. To send products (including samples), materials, and information;
  • 6. To conduct various surveys, such as a questionnaire survey;
  • 7. To generate statistical information by aggregating application history, usage history, and other data related to relevant services, in order to improve products and services, develop new offerings, or carry out marketing activities; and
  • 8. To reply to inquiries.

Personal information of officers, employees and others

  • 1. To send notifications and provide relevant information to applicants for jobs, internship, or similar positions, and conduct screening of applicants for jobs;
  • 2. To take measures to comply with labor-related laws regarding retirees, provide information about the alumni association, or send emergency notifications;
  • 3. To hire officers, employees and others, manage human resources, and conduct welfare-related operations; and
  • 4. To record information in meeting minutes or other business documents within the Company.

2. Joint Use of Personal Information

The Company may use customers’ personal information that it has obtained, jointly with a third party, under the following terms and conditions.

Matters related to joint use

  • 1. Personal information subject to joint use
    　- Name, gender, age, address, telephone number, date of birth, email address, and other identifying information, as well as any additional information provided by customers
    　- Purchase data and history, reasons for purchases, and personal stories or experiences related to mail-order shopping
  • 2. Scope of joint users
    　　The Company and its Group companies in Japan
    　　If you would like more information about our group companies in Japan, please contact us.
  • 3. Purposes of use by joint users
    　　These purposes are outlined in “1. Purposes of Use of Personal Information.”
  • 4. Person in charge of managing personal information subject to joint use
    　　Toshiya Maezuru
    　　President and CEO, NIPPN CORPORATION
    　　8, Kojimachi 4 chome, Chiyoda-ku, Tokyo

3. Disclosure or Provision of Personal Information to Third Parties

The Company shall not jointly use the personal information of customers and others, nor disclose or provide it to third parties other than its contractors without their consent; provided that this does not apply where there are justifiable reasons, such as a requirement for disclosure under applicable laws and regulations.

4. Personal Information Retention Period

The Company shall retain your personal information only for as long as is necessary to achieve the purposes described in “1. Purposes of Use of Personal Information.” Specific retention periods shall be determined, taking into consideration the type and intended use of personal information, as well as other relevant factors. Personal information that is no longer needed, or that has been requested to be deleted, will be promptly removed.

5. Rights of Customers

You have the following rights regarding the personal information that the Company obtains and processes:
- Right of access to your personal information;
- Right to correct or erase your personal information;
- Right to request the data controller to restrict the processing of personal information concerning the data subject;
- Right to object to how your personal information is processed;
- Right to data portability;
- Right to challenge the supervisory authorities; and
- Right to withdraw your consent at any time. However, the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

6. Request for Disclosure or Other Actions Regarding Personal Information

If you wish to request disclosure or other actions regarding your personal information held by the Company — including notification of purposes of use, disclosure, correction, deletion, suspension of use of personal information held by us or records on provision to third parties, or suspension of provision to third parties — please contact the Company’s inquiry desk listed in “11. Inquiries.” After verifying the identity of the requester by the following methods, the Company will appropriately inform the individual of the necessary procedures for each request during business hours. Please note that the information contained in the documents you submit will be used solely for procedures related to requests for disclosure or other actions, and will be immediately deleted or destroyed in an appropriate manner upon completion of those procedures.
For requests for notification or disclosure of the purposes of use of personal information held by us, or for disclosure of records of provision to third parties, a reasonable fee may be charged based on actual costs.

  • 1. If you request disclosure or other actions regarding your personal information, any one of the following documents is required for identity verification. (Information on your registered domicile is not required.)
    　　- A copy of driver’s license
    　　- A copy of passport
    　　- A copy of resident record Any one of these is required.
    　　- A copy of health insurance card
    　　- A copy of pension book
  • 2. If you request disclosure or other actions through a proxy, please enclose one of the following documents (A or B) in addition to one of the documents listed in (1) above
    　　A. If the proxy is a legal representative
    　　　- Document (such as a certified copy of the family register) that verifies that the proxy has the authority of statutory representation
    　　B. If the proxy is a privately appointed agent
    　　　- Power of attorney
    　　　- Seal certificate of the appointing person

7. Collection of Access Logs

The Company’s website collects access logs.
Access logs contain information such as the pages you visit, the time spent on each page, navigation trends, access dates, and browser/OS details, but they do not include any information that can identify a specific individual.
Access logs are used for statistical analysis of access trends and to improve the usability of the website, and are not used for any other purpose.

8. Handling of Cookies

The Company’s website uses cookies and other similar technologies for tracking or analysis (hereinafter collectively referred to as “Cookies”) to provide more appropriate services to you. For details, please see the Cookie Policy (URL). Please note that the Cookie Policy forms part of this Policy and applies to you as well. We encourage you to read it carefully.

9. Security Measures

The Company has taken the following measures, in accordance with applicable laws, regulations, and guidelines, to safeguard personal information against leakage, loss, damage, and other risks.

  • 1. Organizational security measures
    　　- Internal regulations have been established regarding matters such as the method of handling at each stage, including acquisition, use, storage, provision and disposal.
    　　- A person responsible for handling personal information has been appointed, and a reporting and communication system has been established to respond when a leak or other incident is detected.
    　　- The status of personal information handling is monitored by recording it in a personal information handling register.
    　　- A periodic inspection is conducted.
  • 2. Physical security measures
    　　- Internal regulations regarding matters such as the handling of electronic media containing personal information have been established and are managed.
  • 3. Personnel security measures
    　　- Precautions and related matters regarding the handling of personal information are regularly communicated to employees.
  • 4. Technical security measures
    　　- A mechanism to protect against unauthorized access by external parties or against malicious software has been implemented and is properly operated.
  • 5. Other
    　　- The management capabilities of parties entrusted with handling personal information have been thoroughly evaluated, and arrangements concerning personal information have been made to oversee them.

10. Amendment to this Policy

  • 1. The Company may amend this Policy as necessary without prior consent from users; provided that if an amendment requires users’ consent under applicable laws and regulations, the Company shall obtain such consent in a manner specified by the Company.
  • 2. If the Company amends this Policy, it shall notify users of the amendment on its website or through its services.
  • 3. This Policy, as amended, shall become effective upon notification on the Company’s website.

11. Inquiries

For inquiries concerning personal information protection, please contact us through the following contact form.
8, Kojimachi 4 chome, Chiyoda-ku, Tokyo 102-0083, Japan
Corporate Communications Div.
NIPPN CORPORATION
Contact Us

Established and enforced on August 1, 2017
Revised and enforced on April 1, 2022
Revised and enforced on June 30, 2025


*Information about the handling of personal information has been posted as needed on certain Company e-commerce sites, Group company sites, campaign sites, and recruitment-related sites.

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